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How to follow up with clients without being pushy

Updated · 1 min read

Quick answerFollow up two or three times, a few days apart, and make every message add something new: an example, a useful tip, or a simple yes-or-no question. End with a friendly last note that says you will stop. In Makeborne, set CRM follow-up dates and send reviewed messages manually. Automated sequence sending is disabled for launch. Gmail is send-only, so check replies in Gmail before each follow-up.

Watch how

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In Clients, open Email.

  1. In Clients, open Email.
  2. Connect Gmail, then allow Makeborne to send email for you.
  3. New mailboxes warm up: a few emails a day at first, rising gradually.
  4. Set follow-up dates. Automatic sequences are off for now, so you send each follow-up yourself.

Step by step

  1. Day 3: add an example

    Share a short before-and-after or a result for a similar client.

  2. Day 7: give a useful tip

    Something they can do themselves, with no strings attached.

  3. Day 14: close the loop

    “I’ll stop here. If it becomes a priority, just reply.”

  4. Set a reminder

    Set a CRM follow-up date, check your inbox and send manually. Automated sequence sending is disabled for launch.

Questions

How many follow-ups are too many?

Two or three after the first email is plenty for cold outreach.

What if they reply “not now”?

Thank them, set a follow-up date months ahead in the CRM, and move on.